Account Deletion

Upvy Account Deletion Guide

App Information

• App Name: Upvy
• Developer: Upvy Team

How to Delete Your Account

Method 1: Delete Directly in the App (Recommended)

1. Open the Upvy app
2. Tap the Profile icon in the bottom tab
3. Tap Settings (gear icon) in the top right corner
4. Scroll to the bottom of the screen
5. Tap Delete Account below the Logout button
6. Tap Delete in the confirmation popup to delete your account

Method 2: Request Deletion via Email

If you cannot access the app, you can request deletion via email:

• Email: app.grow.snap@gmail.com
• Subject: [Account Deletion Request] {Your registered email address}
• Body: Please include the email address you used to sign up and the reason for your deletion request

For email requests, we may ask for additional information for identity verification. Your request will be processed within 7 days after verification.

Data That Will Be Deleted

The following data will be immediately and permanently deleted when you delete your account:

Data That Will Be Retained

Some data may be retained for a certain period after deletion as required by law:

Data will be automatically destroyed after the retention period expires.

Important Notes

• Account deletion is irreversible
• You will not be able to log in with the deleted account
• If you sign up again with the same social account, a new account will be created
• Deletion may take up to 24 hours to process

Contact

For inquiries regarding account deletion:

• Email: app.grow.snap@gmail.com
• GitHub Issues: https://github.com/12OneTwo12/upvy